Confirmation & Delivery

Confirmation

• Will I receive a confirmation when my order is successfully accepted?
• Will I receive a delivery confirmation once my flowers are delivered?
• Where can I find my order number?

Delivery

• When can my order be delivered?
• Will the flowers be delivered by courier or by florist?
• Can I still send flowers today?
• Can I choose the exact time when the bouquet is delivered?
• What happens if the recipient isn't home on the day of delivery?
• How do I find out who sent me flowers?

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Order problems

• My order for flowers from the "Farm-To-Door" offer has not yet arrived. What can I do?
• The delivery date has passed, but I have not received a delivery confirmation. Does this mean that my order has not been delivered?
• What can I do if my bouquet has not been delivered or has been delivered late?