At Euroflorist, we want to ensure that your bouquet brings joy and matches your expectations. Occasionally, there may be variations between the delivered bouquet and the website photo. In this article, we'll explain our approach to bouquet arrangement and address concerns related to colour schemes and value. If you believe the wrong bouquet has been delivered, we'll guide you on how to reach out to us for assistance.
The bouquet looks different to the website photo
At Euroflorist, we want to ensure that your bouquet brings joy and matches your expectations. Occasionally, there may be variations between the delivered bouquet and the website photo. In this article, we'll explain our approach to bouquet arrangement and address concerns related to colour schemes and value. If you believe the wrong bouquet has been delivered, we'll guide you on how to reach out to us for assistance.
Farm to Door Collection:
If you order one of the Farm to Door bouquets you can be sure you will receive the same flowers and same number of stems as pictured & specified in the description.
We use the same number of stems as depicted on the website to ensure consistency and value. The overall design and aesthetic are faithfully represented.
Your bouquet is delivered in bud form to ensure freshness and longevity. While it may look slightly different from the fully bloomed image on our website, this exciting surprise allows you to witness the gradual unfolding of each flower's beauty. Within 24-48 hours from delivery, the flowers will bloom, unfold its beauty and look like the preview photo.
Florist Bouquets Collection:
For our florist bouquets, we guarantee the same value and colour scheme as shown in the website photo.
Substitutions of certain flowers may be necessary to meet the delivery date specified in the order. While there may be variations in specific flower varieties due to availability, our florists work diligently to create bouquets that match the overall look and feel of the original design.
When in doubt, contact us:
If you believe the wrong bouquet has been delivered or if you have concerns about the arrangement, please contact us through this dedicated support channel. Our Customer Service team will be happy to assist you, provide necessary information and address any issues promptly.
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